Privacy Policy
Your privacy matters to us. Our privacy policy describes how we protect your information.
Effective date: August 6, 2026
Welcome to PatterPups LLC ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, sign up for our email list, or interact with our products and services.
1. INTRODUCTION
Information You Provide
We may collect information you voluntarily provide, including:
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Name
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Email address
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Billing and shipping addresses
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Phone number
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Payment information
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Any information you submit through forms, surveys, or customer service inquiries
2. INFORMATION WE COLLECT
Information Automatically Collected
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages viewed
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Time spent on pages
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Referring website information
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Cookie and tracking data
We use your information to:
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Process and fulfill orders
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Provide customer support
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Send order confirmations and shipping updates
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Send marketing emails and promotional offers
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Improve our website and customer experience
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Prevent fraud and enhance security
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Comply with legal obligations
3. HOW WE USE YOUR INFORMATION
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Improve our website and customer experience
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Prevent fraud and enhance security
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Comply with legal obligations
4. EMAIL MARKETING & COOKIES
Email Marketing
If you choose to subscribe to our marketing emails, we may send you product announcements, special offers, new arrival notifications and brand updates. We use Omnisend to manage our email marketing communications.
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You may unsubscribe at any time by clicking the unsubscribe link included in our emails. Unsubscribing from marketing emails will not prevent you from receiving transactional communications related to your orders, such as order confirmations and shipping updates.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, remember visitor preferences, analyze website traffic and measure marketing performance.
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With your consent, we may use analytics and advertising technologies provided through Wix and Meta, including the Meta Pixel and Conversions API. We use Usercentrics to collect and manage cookie preferences.
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You can accept, decline or manage nonessential cookies through the cookie consent banner. You may also control cookies through your browser settings, although disabling certain cookies may affect some website features.
5. INFORMATION SHARING
We may share information with trusted service providers that help us operate our business, including:
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Website and ecommerce providers, including Wix
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Payment processors and digital-wallet providers
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Shipping and delivery providers
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Email marketing providers, including Omnisend
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Analytics and advertising providers, including Meta
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Cookie consent providers, including Usercentrics
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Fraud-prevention, security and customer-support providers
These providers only receive information necessary to perform their services.
We implement reasonable security measures to help protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. DATA SECURITY
Depending on your location, you may have rights regarding your personal information, including:
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Access to your personal data
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Correction of inaccurate information
7. YOUR RIGHTS
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Deletion of personal information
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Restriction of processing
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Withdrawal of marketing consent
To exercise these rights, contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
8. ADDITIONAL INFORMATION
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact us:
PatterPups LLC
Email: support@patterpups.com
Website: https://www.patterpups.com/