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PatterPups

Playtime with personality.

Playtime with personality.

Terms & Conditions

Welcome to PatterPups LLC. These Terms & Conditions ("Terms") govern your use of our website, products, services, and communications. By accessing or using our website, you agree to be bound by these Terms.

Last Updated: August 6, 2026

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By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You agree to use this website only for lawful purposes and in accordance with these Terms.

1. WEBSITE USE

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, or refuse any order at our discretion.

We make every effort to accurately display product descriptions, images, and pricing. However, we do not guarantee that all information is error-free.

If a pricing or product information error occurs, we reserve the right to cancel or modify affected orders.

2. PRODUCTS & ORDERS

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All prices are listed in U.S. Dollars (USD) unless otherwise stated.

Payment must be received before an order is processed and shipped.

We reserve the right to change pricing at any time without notice.

3. PRICING & PAYMENT

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4. PREORDERS

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Certain products may be offered for preorder before they are available to ship. Payment is collected when the preorder is placed. The estimated shipping timeframe shown on the product page reflects the information available at the time of purchase.

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If the estimated shipping timeframe changes meaningfully, we will contact affected customers by email with an updated estimate. Customers may choose to accept the revised timeframe or cancel the unshipped preorder for a full refund.

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You may cancel a preorder for a full refund at any time before it ships by emailing support@patterpups.com with your order number. Once a preorder has shipped, our standard Shipping & Refunds Policy applies.

Shipping times are estimates only and are not guaranteed.

PatterPups LLC is not responsible for shipping delays caused by carriers, weather, customs, or other circumstances beyond our control.

Risk of loss transfers to the customer upon delivery to the shipping carrier.

5. SHIPPING

Returns, exchanges, and refunds are governed by our Return Policy.

Please review our Return Policy before making a purchase.

6. RETURNS & REFUNDS

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By voluntarily subscribing to our marketing emails, you consent to receive promotional emails, product announcements, special offers, and related communications from PatterPups.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

7. EMAIL COMMUNICATIONS

All content on this website, including logos, graphics, designs, text, images, product descriptions, and other materials, is the property of PatterPups LLC and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. INTELLECTUAL PROPERTY

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9. LEGAL INFORMATION

Limitation of Liability

To the fullest extent permitted by law, PatterPups LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Our total liability shall not exceed the amount paid by you for the applicable product or service.
 

Disclaimer

This website and all products and services are provided on an "as-is" and "as-available" basis.

We make no warranties, express or implied, regarding the operation of the website or the information, products, or services offered.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites.
 

Changes to These Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
 

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of Ohio, without regard to conflict of law principles.

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10. CONTACT US

If you have questions regarding these Terms & Conditions, please contact us:

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PatterPups LLC
Email: support@patterpups.com

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